What to do when a feed stops, what Xero's importer will and will not accept, and how to reconcile the accounts that never had a feed in the first place.
A Wise feed usually stops in Xero for one of four reasons: someone disconnected it, the currency balance has no matching Xero account, the period you want predates the feed's twelve-month backfill, or the account is a personal Wise account, which cannot connect at all. Only the first is a reconnect away.
A Xero bank feed usually stops for one of four reasons: the open banking consent expired, the provider is having an outage, something changed at the bank, or the account was never eligible for a feed. The first three are fixable from inside Xero. The fourth is not, and no amount of reconnecting will change it.
The directory covers what Xero's native feed does for each account, where it stops, and how to get the rest in.
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