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Westpac bank feed for Xero: import Westpac statements as a live feed

Westpac feeds eligible business banking facilities to Xero, but Business Credit Cards and Business Term Deposits are excluded from third-party providers other than MYOB and SapphireOne. A Westpac business credit card therefore has no Xero feed available at all, which is why the question recurs in Xero's own community. StatementClear lets you review the statement, then send eligible lines to Xero or download a Xero-ready CSV. Direct delivery supports dates within the last year; older history uses CSV.

Westpac's exclusion is the sharpest of the big four, and the most quietly expensive. Westpac states that Business Credit Cards and Business Term Deposits are not available to third-party service providers except MYOB and SapphireOne. Read that carefully: it is not that the feed is unreliable or that the application was rejected. A Westpac business credit card has no Xero feed to apply for, while the same card would feed MYOB. It is a competitor carve-out, and it lands on the single account type with the highest transaction count in most small businesses. Every card transaction is keyed in or imported by hand, every month, indefinitely. StatementClear lets you review the statement, then send eligible lines to Xero or download a Xero-ready CSV. Direct delivery supports dates within the last year; older history uses CSV.

Upload a statement

1 complete statement free per account. No card required.

Where the native Westpac feed falls short

Westpac feeds eligible business banking facilities to Xero, set up from Westpac Online Banking on desktop after registering with the accounting software first. Two categories are excluded by name: Business Credit Cards and Business Term Deposits are not available to third-party providers other than MYOB and SapphireOne. Activation takes up to two business days.

A business credit card is the worst account to reconcile manually and the one Westpac excludes, which is why this page exists. Card statements run on a statement cycle rather than a calendar month, so the file you download rarely lines up with your Xero period and the closing balance is a cycle balance, not a month-end one. Westpac's card export also records spending as a positive figure and payments as negative, the reverse of what a bank account statement does, so importing it with a bank account's mapping inverts every line and turns the balance the wrong way round.

The manual way, every month

  • Download the statement for the missing period
  • Check the file format, dates and signed amounts
  • Import into the correct Xero account and review overlaps
  • Compare the closing balance and reconcile the lines

A usable CSV or OFX from the provider may be enough. Native PDF import is also available for eligible US and Canadian Xero organisations.

Review the statement, then choose how to import it

Preview the extraction, check the transactions, then send eligible lines through Xero's Bank Feeds API or download a Xero-ready CSV. Direct delivery supports dates within the last year and can be blocked by another provider's feed connection. Use CSV for older history. Overlap checks cover previous uploads to the same StatementClear feed, so also check any period already imported from other sources.

  1. Step 1

    Start with your statement

    Preview a file before choosing how to get it into Xero.

  2. Step 2

    Upload your Westpac statement

    PDF, CSV or Excel - whatever you can export. Map the columns once and we remember the mapping.

  3. Step 3

    We check it first

    Review dates, amounts and signs. Balance checks use the source data, and overlap checks use prior StatementClear uploads.

  4. Step 4

    Send to Xero or download CSV

    Send eligible lines directly to Xero or download a Xero-ready CSV. You complete reconciliation in Xero.

See the PDF-to-Xero workflow · Check PDF import in your region

Questions about Westpac and Xero

Because Westpac does not offer one. Westpac states that Business Credit Cards and Business Term Deposits are not available for third-party service providers except MYOB and SapphireOne. It is an exclusion, not a fault, so there is nothing to reapply for and no outage to wait out. StatementClear lets you review the statement, then send eligible lines to Xero or download a Xero-ready CSV. Direct delivery supports dates within the last year; older history uses CSV.

Eligible business banking facilities, set up from Westpac Online Banking on desktop after you have registered with your accounting software first. Business Credit Cards and Business Term Deposits are the named exclusions. Allow up to two business days for the link to activate once you have completed the Westpac side.

Card statements usually record spending as a positive number and payments as negative, the opposite of a bank account statement. Import one with a bank account's column mapping and every line lands the wrong way round, along with the balance. StatementClear treats the sign convention as part of the mapping, set once per account, and verifies the result against the statement's own closing balance before anything posts.

StatementClear checks for overlaps against previous uploads to the same StatementClear feed. It cannot see every statement line delivered by native bank feeds, other applications or earlier manual imports. Review any overlapping date range in Xero before sending or importing.

Where this comes from

Everything above about what Xero's native feed covers, what its manual import accepts and how feed lines reach a bank account comes from Xero's own documentation. The relevant pages are below, so you can check the claim rather than take it.

Related accounts

Get your Westpac statement into Xero.

Upload a Westpac statement and review the preview. Your first complete statement is free.

Upload a statement

1 complete statement free per account. No card required.

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